According to American Customer Satisfaction Index Chairman and Founder Claes Fornell, "In a weaker economy, consumers respond to price, but as the economy improves, quality becomes more important to restaurant customers."
The only way to truly know your customer's experience is to ask.
To take the guess work out of the process and get you back to growing your business, we have prepared a complete guide to help you get your new customer feedback program full implemented immediately.
Pick and customize any number of premade restaurant survey templates
Distribute your survey using a variety of methods including:
With QuestionPro Push to Social, you can automate customer reviews based on their rating:
Automatically distribute gift cards to respondents who complete your survey using QuestionPro Rewards. Choose from:
Analyze your feedback for success using a number of built in reporting and analysis tools, including: