Library Life Pulse

Welcome to the Library Life Pulse, an important survey about your experiences of Leeds University Library. Your views will help the Library to understand your needs and develop services for the future.

As a thank you for taking part, you will be entered into a prize draw to win one of 5 x £50 Love2Shop vouchers. The closing date for the prize draw will be midnight 23:59 on the 30th November 2021 and the draw will take place on the 7th December 2021. Winners will be chosen randomly by Alterline and contacted within three weeks of the draw date.

The questionnaire is being administered by an independent research agency, Alterline. All survey responses will be reported anonymously and will not be identifiable to you in any way. We have found this survey takes, on average, 15 minutes to complete.

By clicking ‘Next’ below you are consenting to take part in the research and to the terms highlighted below. If at any time you change your mind about this, you can stop answering the questions and we will not use the answers you have already given. If you would like to withdraw your consent after giving your responses, or if you experience any problems with the questionnaire, please email Alterline at surveys@alterline.co.uk with your request.
Alterline are an independent research agency who fully comply with the General Data Protection Regulation (GDPR). Alterline act as the data controller of your personal information and are collecting this under the basis of informed consent.

Responses to this survey are being collected through ‘QuestionPro’ software. QuestionPro will have access to your data but will not process it in any way not agreed to by Alterline. Any data which you enter into this survey is stored inside the EU or the UK and will not be transferred outside of it. To view QuestionPro’s privacy policy, click on the link below:

Personal data which you provide us with will only be used for the purposes stated which you give your consent for and will not be kept longer than is necessary. Alterline may share your data with a GDPR compliant third-party data processor, however only for the purposes of this research.

Information which you provide will not be associated with your name, identity or contact details when reported. Anonymised information and raw data may be shared with Leeds University Library including demographic information if you provide it, and/or used in research reports which may or may not be available to the public. If you give open ended responses, quotes from these responses may be used alongside broad demographic information in reports and raw data sets.

If you would like more information on any of the above, please click on the following link to read Alterline’s GDPR policy: http://alterline.co.uk/gdpr/