Library Life Pulse - University of Liverpool Library

Welcome to the Library Life Pulse, an important survey about your experiences of the University of Liverpool Library. Your views will help the Library to understand students' study needs and develop services for the future. 

As a thank you for taking part, you will be entered into a prize draw to win one of five £50 Amazon vouchers and a bundle of Library merchandise. The closing date for the prize draw will be midnight on the 19th May 2022 and the draw will take place on 24th May 2022.

Winners will be chosen randomly by Alterline and contacted within three weeks of the draw date. The questionnaire is being administered by an independent research agency, Alterline. All survey responses will be reported anonymously and will not be identifiable to you in any way. We have found this survey takes, on average, 15 minutes to complete. 

By clicking ‘Start’ below you are consenting to take part in the research and to the terms highlighted below. If at any time you change your mind about this, you can stop answering the questions and we will not use the answers you have already given. If you would like to withdraw your consent after giving your responses, or if you experience any problems with the questionnaire, please email Alterline at with your request. 

Alterline are an independent research agency who fully comply with the General Data Protection Regulation (GDPR). Alterline act as the data controller of any personal data you share with us during this research and are collecting it under the lawful basis of informed consent. 

Responses to this survey are being collected through ‘QuestionPro’ software. QuestionPro will have access to your data but will not process it in any way not agreed to by Alterline. Any data which you enter into this survey is stored inside the UK or the EU and will not be transferred outside of it. To view QuestionPro’s privacy policy, click on the link:

Personal data which you provide us with will only be used for the purposes stated which you give your consent for and will not be kept longer than is necessary. Alterline may share your data with a GDPR compliant third-party data processor, however only for the purposes of this research. 

Information which you provide will not be associated with your name, identity or contact details when reported. Anonymised information and raw data may be shared with the University of Liverpool Library including demographic information if you provide it, and/or used in research reports which may or may not be available to the public. If you give open ended responses, quotes from these responses may be used alongside broad demographic information in reports and raw data sets. 

If you would like more information on any of the above, please click on the following link to read Alterline’s GDPR policy: